Shipping and Return Policy

SHARK RIVERS GUARANTEE Any product not meeting your satisfaction may be returned for a credit of the purchase price. All we ask is that the items for return be returned promptly, unused and in original unblemished container.

* Sorry rods and reels do not qualify for free shipping.

SHIPPING OF FISHING RODS is a flat rate fee of $20.00 up to 4 Rods
Fishing rods are shipped UPS. UPS special handling and oversize package fees are $20.00 for up to 4 rods. There is only one Shipping Fee on Rods per order.
Rods are not included in our standard shipping and free shipping program "No free shipping on Rods" Sorry. If we can combine an order without risking damage to the rod we will combine and refund the shipping paid on the tackle part, but this is almost never the case.
Contact us and we will advise if you have any questions.

INTERNATIONAL ORDERS. 732 774 5358.

DAMAGED SHIPMENTS Sometimes it happens, so rest assured that SHARK RIVER takes all responsibility, Call our toll free number to get instructions and start us shipping you another product right away. You pay nothing extra for this. All packages are insured with carrier automatically without any cost to you.

EXCHANGES AND RETURNS Exchanges and Returns are hassle free. No need to call for authorization. All we ask is that the items for return be returned unused and in original container. All the original packaging must be included. Do not mark outside of manufactures boxes. You may return any item for a credit of the purchase price or exchange for another product. For faster service a return should be made within 15 days of purchase. Over 15 days items may be subject to a restocking fee. Include name & address inside package. Insure for value. Merchandise covered by manufacture’s warranty must be sent directly to the manufacturer for replacement or repair.

Customer Assistance 1-800-223-6481

Monday thru Friday from 9AM to 3PM.

OUTSIDE USA 1-732-774-5358

FAX ORDERS TO 1-732-774-5462 - 24 HOURS A DAY

PO BOX 115 AVON NJ 07717