Shipping and Return Policy
Shark River Mail Order
The Finest in Fishing Tackle
SHARK RIVERS GUARANTEE Any product not meeting your satisfaction may be returned for a credit of the purchase price. All we ask is that the items for return be returned promptly, unused and in original unblemished container.
* Sorry rods and reels do not qualify for free shipping.
SHIPPING OF FISHING RODS is a flat rate fee of $20.00 up to 4 Rods
Oversize, bulky, and multiple package shipments may require additional charges. You will be advised via email or phone of any additional shipping charges.
INTERNATIONAL ORDERS. 732 774 5358.
DAMAGED SHIPMENTS Sometimes it happens, so rest assured that SHARK RIVER takes all responsibility, Call our toll free number to get instructions and start us shipping you another product right away. You pay nothing extra for this. All packages are insured with carrier automatically without any cost to you.
EXCHANGES AND RETURNS Exchanges and Returns are hassle free. No need to call for authorization. All we ask is that the items for return be returned unused and in original container. All the original packaging must be included. Do not mark outside of manufactures boxes. You may return any item for a credit of the purchase price or exchange for another product. For faster service a return should be made within 15 days of purchase. Over 15 days items may be subject to a restocking fee. Include name & address inside package. Insure for value. Merchandise covered by manufactures warranty must be sent directly to the manufacturer for replacement or repair.
Customer Assistance 1-800-223-6481
Monday thru Friday from 9AM to 3PM.
OUTSIDE USA 1-732-774-5358
FAX ORDERS TO 1-732-774-5462 - 24 HOURS A DAY
PO BOX 115 AVON NJ 07717