Shark River Mail Order


STORE START PAGE | BASKET CONTENTS | CHECKOUT NOW

Our Policies and Answers to Frequent Questions

About Shark River Mail Order
- who we are
- what we sell
- our pricing 		 How To Order
- credit card orders
- phone, fax or mail your order
Returning & Exchanging Products
- how to return/exchange products
- who pays for the return shipping?
- repairs 		 Shipping
- shipping options and costs
- where we ship to
- shipping fishing rods
- email confirmation 
Orders From Out Side The US
- your order confirmation		 Payment & Taxes
- credit cards we accept
- taxes we collect
- secure transactions 
Privacy Matters
- Security
- privacy policy 		Contact us
- Copyright Information
- Your feedback 

About Shark River Mail Order

S.R.M.O. Mail order store catering to the professional and hobbyist fishermen.. We opened for mail order in 1987. When you visit our on line store expect to find the finest in fishing tackle at unbeatable prices.

OUR PRICES
We make every effort to provide you with the lowest prices on our products and shipping charges. No list prices at Shark River Mail Order. All prices and descriptions listed are subject to change without notice. Any product may be removed from current sale at any time. We strive to provide the most accurate information to our customers. Typographic or photographic errors are subject to correction.

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How to Order

S.R.M.O. Internet Store offers you several convenient ways to order products:
  • Order on-line with a secure credit card transaction or Paypal (recommended)
  • Order on-line with a personal check. *(Temporarily unavailable)
  • Customer Assistance call 1-800-223-6481 Monday thru Friday from 9AM to 3PM.
  • Outside US 1-732-774-5358
  • FAX, 1-732-774-5462 
Mail to Shark River Mail Order S.R.M.O.
P.O. Box 115
Avon NJ 07717
Order on-line 
  • Benefits of setting up a account or you received an E-Mail informing you that your account is set up, you can click on the "account" button on top to sign in for special pricing.
  • To order, simply browse our product selection, choosing products to add to your shopping basket.
  • You can check and modify your shopping basket at any time by clicking "basket contents" at the top of the page.
  • When you're finished shopping, click on the "checkout" button at the top of the page.(at this point the store will go SSL.)
  • There you'll have a choice to set up an account, that will remember your shipping and billing info it will not remember your credit card number. or you can click to buy now.
  • Fill in or check your customer information. (press "Continue" button at the bottom)
  • Fill in shipping and payment choices. (press "Continue" button at the bottom)
  • Please review your Order Form carefully before completing your purchase.Then fill in your card or *check# (press your back button to correct)
  • When you are ready to complete your purchase, click the "Continue" button at the bottom of the page. 
  • A final order form will appear which you can print for your records.
  • An E-Mail will be sent to you confirming what you ordered.
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Return/Exchange Policy

All we ask is that the items for return be returned unused and in original container. All the original packaging must be included. Do not mark outside of manufactures boxes. You may return any item for a credit of the purchase price or exchange for another product.  For faster service a return should be made within 15 days of purchase. Over 15 days items may be subject to a restocking fee. Include name & address inside package. Insure for value.
Merchandise covered by manufacture’s warranty must be sent directly to the manufacturer for replacement or repair.

Damaged Shipments

Sometimes it happens, so rest assured that S.R.M.O. takes all responsibility, Call our toll free number to get instructions and start us shipping you another product right away. You pay nothing extra for this. All packages are insured with carrier automatically without any cost to you. 

Repairs and Service

Some of our products are warranted and serviced directly by the manufacturer. Please take the time to fill out and send their warranty registrations included in the package and follow the instructions for returning their items for warranty or repair.
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Shipping

ORDER AMOUNT
GROUND UPS
0.01 to $50.00
$6.99
$50.01 to $249.99
$12.99
$250.00 AND ABOVE
* FREE

* Sorry rods and reels do not qualify for free shipping.

Shipping of Fishing Rods is a flat rate fee of $20.00 up to 4 Rods
Fishing rods are shipped UPS. UPS special handling and oversize package fees are $20.00 for up to 4 rods. There is only one Shipping Fee on Rods per order.
Rods are not included in our standard shipping and free shipping program "No free shipping on Rods" Sorry. If we can combine an order without risking damage to the rod we will combine and refund the shipping paid on the tackle part, but this is almost never the case.
Contact us and we will advise if you have any questions.

Shipments to U.S. destinations are sent via United Parcel Service (UPS), or the most efficient method. Due to the fuel costs there may be a fuel surcharge for Alaska, Hawaii, Puerto Rico and some western states. You will be shown the shipping rate and what it will cost you before you complete your purchase.(we have to know where you live and what you purchased) Shipping charges shown are for U.S. destinations only.

 

SHIPPING INFORMATION
Shark river Mail Order is offering FREE Shipping and Handling on all orders over $250.00
Sorry rods and reels do not qualify for free shipping.

In stock items are normally shipped within 2 to 3 business days. If your order will not ship within that time frame you will be notified via email or phone.

Oversize, bulky, and multiple package shipments may require additional charges. You will be advised via email or phone of any additional shipping charges.

International Orders. 732 774 5358.

Payment & Taxes Payment may be made to your order by Check or Money Order , Discover, American Express, Visa or MasterCard .
Sales tax is applied to New Jersey shipments. 

Security

Our secure server uses the SSL (Secure Sockets Layer) protocol for encryption. This means that credit card transactions are secure for those who use Netscape Navigator and Microsoft's Internet Explorer.
Our customer records are strictly confidential. It is our policy not to loan, rent or sell our mailing list. You may receive promotional material from time to time from Shark River Mail Order only. 

Privacy

We at Shark River Mail Order will keep any information we receive from you in a secure area. In other words no one will be able to see information on customers except for the purpose of shipping the order or the person in charge of check or credit card processing.

Cookies must be enabled on your browser to shop at this site.
How Do We Use Cookies?
We use cookies for one reason only: to ensure the functionality of the shopping cart. We do not extract any private or personal information from your computer.

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Contact Information

  • Customer Assistance call 1-800-223-6481 Monday thru Friday from 9AM to 3PM.
  • Or call 1-732-774-5358
  • FAX 1-732-774-5462
  • E-mail

We Like Feedback!

If you have ideas about how our products or service could be improved, let us know by e-mail.
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Copyright Information

©2020 Shark River Mail Order All Rights Reserved. All other trademarked product and company names are the property of their respective trademark holders. Prices shown are available on the Internet site only, and are subject to change at any time without notice. Not responsible for typographical or photographic errors. Product availability may be affected by delays in shipping.

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